FAQ

WATCHES

These watches are best cleaned with a soft cloth dampened with warm water; making the polishing cloth a worthwhile upsell. Use a dry cloth for wooden watch. For the wooden watch, avoid extreme high temperature to keep the wood from cracking or warpingThough water-resistant, it is best to remove before swimming or bathing. Use caution when putting on a watch or taking it off, not to drop it. Change the battery every 1–3 years 

NECKLACES

It's fine to get our jewelry wet. Wear it in the shower or while swimming, just make sure to dry it afterward.

If the item becomes dirty or tarnishes in some way, clean it using plain soap and water - drying with a soft cloth.

Before storing the item, make sure it's fully dry and is not stored in a moist environment. When storing, avoid storing it mixed amongst other jewelry, as the tarnish on those pieces may spread and damage the item.

While wearing, avoid exposure to chemicals (including cleaning agents), and avoid wearing in environments where the item may be knocked.

ACRYLIC

Acrylic is a super durable material and can last a lifetime with the
right care. If you want to keep your plaque looking its best, here are
some simple tips and tricks you can follow. 

Check for protective film.

• Your acrylic piece will arrive with a protective plastic film
  covering the surface, make sure you peel this off to reveal the
  beautiful shine underneath.

Clean it regularly and with the right materials.

• It's recommended you clean your plaque at least once a month. Dust
  and dirt can accumulate on the surface of the plaque, which can dull the surface. To clean the acrylic, use only a damp soft microfiber cloth
  and avoid using sponges to prevent scratches. For more stubborn stains,
  you can use a gentle soap. Afterward, wipe dry with a clean dry
  microfiber cloth to prevent water spots.
• You must avoid using harsh chemicals such as Isopropyl alcohol, as
  these can react with the surface and cause irreparable damage. 
• For heavy staining or other accidents, you can consider using an approved acrylic cleaning solution. 

 Avoid direct sunlight.

• Direct sunlight can cause acrylic plaques to fade and lose their
  color over time. To prevent this from happening, it's best to avoid
  placing them in areas with direct sunlight.
• If you want to display your acrylic plaque in a sunny area, consider
  using UV-resistant coatings to protect it from the sun's harmful rays.
  You can also place the plaque in a spot that only receives indirect
  sunlight, or use curtains to block direct sunlight.

 Polish it.

• If your acrylic plaque has lost its shine, you can polish it using a
  soft cloth and a polishing compound. Apply the polishing compound to the
  cloth and rub it onto the plaque in a circular motion, using a gentle
  touch to avoid scratching the surface. You can also use a microfiber cloth to buff the plaque and remove any excess polishing compound. Be sure to use a polishing compound that is specifically designed for acrylic surfaces to avoid damaging the plaque.

Store it correctly.

• When not in use, store your acrylic plaque in a cool, dry place.
  Avoid stacking them on top of each other or placing heavy objects on
  them, as this can cause the plaque to bend or warp. By storing your
  acrylic plaque properly, you can help prolong its lifespan and keep it
  looking its best. You can also consider using a protective cover or
  wrapping it in acid-free tissue paper to prevent scratches and dust
  buildup.

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We design the all the gifts in Connecticut, before working with partner manufacturers in Florida and Georgia, USA 🇺🇸 who personalizes and ships them for us!